QR Codes in Libraries

QR Codes are appearing more frequently in the U.S., though the technology is still largely unknown to the majority and mainstream adoption will take time. Recent developments are raising awareness of QR codes in the country (UPDATE 7/29 more major QR code exposure), and librarians in libraries everywhere are busy experimenting, learning from each other and sharing results.

I created  an introductory flier to share with students and faculty as we continue to research and brainstorm ways to utilize QR codes in the library and on campus.

The Portland Center of my university, where I work as a reference librarian, serves primarily graduate and doctoral students. They are busy adults, many with families working full-time jobs while attending graduate school. Any new technology that is introduced must have enough value to warrant their time and effort. Because QR Code technology is very simple to use, I think there is a good chance of seeing this technology utilized IF doing so makes their lives easier (i.e., QR codes on study room doors to take users directly to the room reservation online form can save time and effort). The main undergraduate campus library has also introduced QR codes and it will be interesting to observe usage between the different groups.

The Journal of Information Literacy recently published an article by Andrew Walsh titled, "QR Codes – using mobile phones to deliver library instruction and help at the point of need." From the Abstract:

This article outlines the practical uses we have found for QR codes, gives preliminary results of how those have been received by our library users in our pilot study and highlights the reluctance of many students to engage with this technology, which may need further investigation.

It's a worthwhile read from which we can learn a great deal, but keep in mind the research was done close to a year ago and there have been significant changes since that time. Many of the same challenges exist today, especially in the U.S. where we are lagging in the use of QR codes and other mobile technologies. However, awareness of QR codes is growing in the US, and QR code technology has developed greatly the last few months in both quantity and quality of apps. I've personally culled a number of apps as better apps have been made available (no longer is taking a picture necessary on some devices as newer apps quickly and accurately scan the codes).

The author also mentions that QR codes are "an easier alternative to full augmented reality," and I agree. However, augmented reality is another technology that has seen significant development over the past few months. I've been experimenting with augmented reality (AR) apps, which I hope to utilize for library tours and other purposes (blog post to come - done and here). At the moment (until the next new technology) I feel that both QR codes and AR will have a place in the library and the university. This post on augmented reality and handheld devices from a year ago highlights the different amazing apps at that time and I expect to continue to see gains in AR and QR code development.

Lastly, this past Friday I discovered (via a tweet to a flickr screen shot) that Alexander Street Press (ASP) had made QR codes available in their Music Online database. I immediately logged into our subscription database, picked an album, found the code, scanned it and was listening to music via a beautiful ASP player on my iPhone 4 in less than two seconds. Below is a screen shot I took to share (with an expired QR code (explanation below), so no legal worries :) ).



I was in my office on our university's wireless system at the time I had logged-in and assumed the music would stop working on my iPhone once I left the office, but that was not the case. After arriving home, I found that I could still listen to the music on my iPhone and at that point I was perplexed as this music was from a subscription database. I continued to experiment with the music database QR codes throughout the weekend.

On Sunday I was searching for information on how the Music Online codes worked when I came upon this Library Journal post"Alexander Street Press, Mobile Streaming Audio, and QR Codes" The article explains that a specific collection of music was being made freely available to all until August 15h. However, the music I chose was not from the free collection and though the article was indeed great exciting news, it did not answer my questions on how/why I could access the subscription databases on my phone without being logged in.

After further searching I found this Alexander Street Press link to a page titled "Using Your Mobile Device" from their Music Online database. Included here is the statement "Mobile shortlinks (used to create the QR code) allow you to listen even when outside of institution network, allowing you to listen from your own home. Please note that shortlinks cannot be used outside of your institution network after 48 hours, but will still be usable within it." I verified today that all the links to music I had bookmarked on my iPhone on Friday have indeed expired. I was also able to easily login as a remote user from my home yesterday and once again added a number of album selections to my IPhone.

I'm very pleased and believe that what Alexander Street Press has done with Music Online and QR codes is the type of development that will drive mainstream adoption in libraries. I'm looking forward to what publishers and database vendors and others (including librarians!) will be doing to help make using library content on the go even more feasible and exciting.

How is your library using QR codes? Comments are welcome.

BTW - The QR Code generator I've been using is Kaywa and my current favorite free QR code reader app for iPhone, iPod Touch, Android devices and many more is the i-nigma reader.

Reflection: An Academic Librarian - Leading My First Discussion In Second Life

This post is a reflection on my experience leading a discussion on InfoLit Island in Second Life (SL). Here is my original post: "An Academic Librarian-Leading My First Discussion In Second Life."

All in all, the discussion went well. It was well attended and I received positive feedback. Most valuable to me was what I learned from the experience. I had already attended a number of events and discussions in SL so I was familiar with the chat discussion format. I found that attending/participating in a dicussion and leading a discussion using chat are very different experiences. I found it both challenging and rewarding.

I knew I couldn't fully prepare because you never know what will happen in SL. Sometimes there are technical issues (and a couple of attendees did crash during my discussion). And sometimes people show up in the middle of a discussion and want to know what is being discussed (that happened too). But usually there are core folks who attend because they are interested in the topic and really want to learn something. You have an opportunity to share what you know and to learn from others who attend.

So how did I prepare? Well I spent more time than I want to admit researching the main tool I would discuss, the Sloog HUD (an in-world social bookmarking tool much like del.icio.us). I also spent a fair amount of time looking into the Salamander HUD.

Next, I created my notecard in SL and sent that on to Sheila Webber, the island owner, so she could set up the poster, etc. in the building where we would meet (the notecard is what the attendees receive when they touch the poster and is all about the topic I chose titled, "Expanding/Enhancing Information Literacy Using In-World Tools.").

I then wrote some notes that I would share with those who attended using Google docs so that I could copy and paste into the chat text field as I lead the discussion. I figured that would help things move along a little smoother. And it did, but it also hindered some as I had to be sure to keep track of where I was in my notes and keep track of the questions people were asking, and greeting people who arrived late and so forth. I also thought the notes would help me to stay on topic, and they did serve that purpose, though with discussions of this type you also have to follow the attendee questions to a degree. And that's not as easy as one might think.

One of the main problems I had was that I rushed things. I was concerned about not covering everything. I really wish I had allowed more time for people to continue writing where they were from and for questions and input from the attendees.

The biggest mistake I made had to do with timing as well. After about 25 min. into the 1 hr. disucssion, I asked whether the group would like to walk outside to get one of these tools themselves from the vend machines I had brought. I was excited about having them do this (it's always fun to get free things in SL), and I still think it was a great idea, but I really wish I had continued for 20 more minutes and then at the end offered them an opportunity to get a free Sloog and Salamander HUD. It was tricky to get everyone back in the building. I should have known better because if you gave me a new tool in the middle of anything, I too would be playing with it the rest of the time.

Once folks were back in, the questions had a lot to do with how the HUDs worked. This information was included in the help notecard that comes with the HUDs, but of course most had not had time yet to read those. So anyway, I did not really get to cover as much as I would have if I had waited until the end to share the tools.

So now I know I would do some things differently if I ever lead a discussion again. And I also feel I gained confidence in leading this way. The more time I spend in SL actually doing things, the more confident I feel. Even non-techie folk like myself can lead in virtual worlds. It's really a matter of being willing to spend the time to learn how things work. And a willingness to take risks, and maybe make a fool of yourself at times helps. I found that since I could hide a little behind my avatar, that it wasn't quite as nerve wracking as giving a presentation to a group in real life. But it was close. And I feel like I gained confidence through this experience that will help me with real life presentations as well.

Here is a link to the chatlog (transcript) of the discussion. Here is a link to Sheila's blog "Adventures of Yoshikawa" post on my discussion (check out her whole blog by clicking on the home link towards the bottom). A copy of the notecard as a pdf that was handed out from the poster can be found here as well, along with a slurl link to her InfoLit Island in SL (in case you want to visit). This one also contains some good snapshots of the event. I was too busy to take any myself that day. Though I will include one here I took the night before while getting ready.

And here is a link to the Information Literacy Weblog post on my discussion, that Sheils Webber co-authors along with Stuart Boon. I so appreciate all Sheila's hard work in providing a venue for discussions on her island. I've learned a lot from her and recommend her information literacy discussions to all.