Mobile & Social, and Google+ Hangouts

The last few years have seen a good amount of focus and research on mobile in libraries and education in general. In the last couple of years social in libraries and education has also been picking up steam.

I'm including a couple of my presentations from 2012 below on these two topics.

What I'm especially excited about of late is Google+ Hangouts, (see slide 24-36 in presentation below). What may be of specific interest to librarians/educators like myself, who work with students and colleagues in ways other than face-to-face, is referenced in slides 29-33. (For those not familiar with Google+ Hangouts, it is arguably the most popular feature of Google+, Google's social networking platform and more.)

Bottom line, in the same way that twitter has become my single most valuable professional development tool over the years, though I was skeptical at first, I'm hopeful that Google+ Hangouts will make certain aspects of my job a little easier. At the same time I hope to be able to provide superior research help to students online using this tool.

Tomorrow I lead a reference tips session at our weekly librarian's meeting on the main campus, which will be all about Hangouts. This Saturday I'll be teaching my second library research class to students in another state via Google+ Hangouts (you can read about my first session here, from back when it was named G+ Hangouts with Extras). A week ago I joined our librarian's meeting on the main campus for the first time from my Portland office with positive results and will continue to attend at least one meeting a month using this tool. There'll be another blog post here soon focused on Google+ and Hangouts with some entertaining screenshots so stay tuned if this topic is of interest.

Handheld Librarian 7 Online Conference - August 15, 2012 from Robin Ashford

State of the Mobile Landscape: Mobile Literacy and What It Means for Libraries from Robin Ashford

Are you using Google+ or G+ Hangouts at your library? Are you an educator using Google+ Hangouts for office hours or in any other way? I'd love to hear about what others are doing with mobile and/or social, feel free to share in comments.

I'll end with a quote that resonates with me as I continue to follow mobile and emerging technologies "The most important thing we can do is to ensure that when the technology matures, we are ready to deliver content to it."  -Jason Griffey, Head of Library Information Technology at the University of Tennessee and author of Mobile Technologies and Libraries.

Graduate LIS Class from University of Hawaii Visits the Karuna Resource Center in Second Life

Professor Diane Nahl (aka Adra Letov in SL) and seven of her graduate Library and Information Science (LIS) students visited the Karuna Resource Center this past week to see the types of resources and displays being featured and to speak with me about my role as the Karuna Consumer Health Librarian. We also discussed the evolving work of librarians in virtual worlds.

I welcomed the group at the front entrance and enjoyed chatting with Diane while watching her students clicking on the displays and touring the building. After exploring, the students began asking questions. I had them get comfortable on the couches and chairs and did my best to answer. They were an astute group and it was good to see and hear from future librarians who seek to understand the changing roles of information professionals.

We discussed the resources and presentations I included in the resource center and how they meet the outcomes of the National Library of Medicine grant that funds Karuna Island. We also discussed the benefits and challenges for librarians working in virtual worlds, how statistics are gathered, and more.

After Diane and her graduate students left, I reflected on my own experience in graduate school. I attended the Graduate School of Library and Information Science (GSLIS) at the Unviersity of Illinois at Urbana-Champaign (UIUC GSLIS) not all that long ago, graduating in December 2003. It was a very positive experience and I am thankful to have attended an institution where I was pushed towards newer technologies. From learning basic html during my orientation to courses on web usability, online information literacy and more, I felt fortunate to be learning in a place that valued what was relevant and important for future librarians.

Professor Nahl's students, and many other LIS students from several universities who are offering courses in SL, are fortunate to have the opportunity to learn about librarianship in Second Life. Virtual Worlds (VW) are here to stay, and as VWs develop and more of our constituents use VWs, the information needs in these places will grow. These LIS students will be better prepared than those without this exposure. It really is an exciting time to be a librarian.

The Karuna Island in Second Life is funded via a National Library of Medicine grant to provide support and information resources for HIV/AIDS individuals, family, friends, allied health professionals, librarians and the public. Jena Ball, (aka SL Jenaia Morane) is the Project Coordinator for Karuna and I am the Karuna Consumer Health Librarian. In first life I am an academic librarian at a small private university in Portland, Oregon USA.

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Libraries of the Future-Debate, Discussions, Podcasts, Videos & More

"'Libraries of the Future' is all about debate and involvement, and JISC invites you to take part - both online and in person – in events and debates, to read and respond to publications, podcasts, sponsored supplements, and much more."

The Libraries of the Future site is a wonderful resource, one that librarians and administrators in the USA can harvest to learn and help spur discussions as we, too, work to understand the changing needs of our students, faculty and staff.

It's an exciting time to be an academic librarian. I'm not sure what the academic library will look like 10 years from now but I'm optimistic. The technologies that challenge us will also continue to help us to connect and grow in new ways.

In April I had the privilege to attend the Library of the Future Debate as it was streamed live into Second Life (SL), (which enabled me to participate and view with others from around the globe) from Martin Wood Lecture Theatre, Oxford University, Oxford.

The Libraries of the Future short documentary was recently released and "showcases interviews with leaders from JISC, Oxford University and LSE as well as students and academics who discuss what the library of the future will look like."


The Libraries of the Future publication below "explores the issues surrounding Libraries of the Future, showcases the events and activities of the campaign and looks forward to some possible solutions."

JISC - Libraries of the Future

An Interview with UIUC GSLIS Student on Librarians and Second Life

A UIUC graduate student, Sue Bergren (Sue Karillion in SL), wrote yesterday asking if she could interview me for a paper she was writing as part of a practicum in SL this semester. She explained that she had attended my online presentation at the Virtual Librarian Conference , was reading my blog and had some questions. I was glad to answer as it caused me to reflect on what I've been doing and where I'm headed. Thanks, Sue!

How can librarians provide value in a virtual world? - As a librarian, what do you do in SL? - Would you give me some examples of what you do?
I think we need to keep our eyes on the mission of our libraries and work to that end while in Second Life (SL), and by doing so we will provide value.

I am an academic librarian and according to my library's mission statement we are "to support the instructional programs and research activities of our institutions by providing access to information in a variety of formats, and to provide instruction in the use of traditional and new information resources and technologies." I see SL as many things, including another format of information. Most everything I do as a librarian in SL lines up with my library's mission statement.

As a librarian I do a variety of things in SL. This past summer I assisted a professor from my institution in teaching his first class in SL. I researched the best resources for helping his students to get started in SL and then included those in a wiki we developed for his class. I was given a skydeck to develop above some land we leased and went about setting up an office building with resources I felt would be helpful for his students. I created tutorial posters and an informational display on education in SL. Most importantly, I assisted students with their information needs in much the same way I assist students needing help with library databases. I met with students and the professor inworld when requested and built strong relationships with all.

Finally, I collaborate with other librarians inworld and volunteer on the reference desk at Info Island International once per week. The professional development and networking potential (global networking at that!) was something I did not immediately value and which I now find to be incredibley valuable. A whole new world has opened up for me. I've always wanted to travel and meet others from around the country and the world. Not only do I do that in SL, but we share and collaborate in ways that simply are not possible in 1st life. I attend information literacy discussions 2-3 times a month on Infolit iSchool Island hosted by Univ of Sheffield faculty/lecturer, Sheila Webber. I attend professional association meetings without putting a dent in my university's travel budget. I meet, work and play with librarians and educators from around the world on a regular basis. Sometimes when I leave these meetings I walk away (well...fly or teleport usually) and think about events I've attended in 1st life. Events/conferences for which I spent money for travel and paid to attend, and I marvel that my experiences attending events inworld tend to be as good and many times better. I learn and grow in Second Life.
(Click the small square w/arrows in right corner to enlarge & see descriptive info and again to go back.)

How long have you been using SL? - Why did you choose SL over some of the other virtual worlds?
I have been in SL since June 2006, but was not very active at all during my first year. SL was less developed at that time, there were fewer orientation options, and I struggled with learning the technology. I did, however, see the potential and as an early adopter I kept going back until I eventually became comfortable.

I chose SL over other virtual worlds because it is currently the most developed, especially in the area of education. This may change with the many VWs in development. I explore other VWs at times and work to keep abreast of VW developments.

What are your plans for the future?
Now that I'm known at my university as the "SLibrarian," I am the go-to person for anyone who has questions on SL from profs to students to administrators. I will continue to do my best to assist with any questions/needs they may have regarding this newer technology.

I am also working in SL with other librarians on ways we can best work to serve others and each other in SL. I belong to the American Librarian Association (ALA) group in SL as well as the Association of College & Research Libraries (ACRL) group in SL.

I am currently working on a project that involves creating inworld educational subject guides using an inworld/outworld tool called Sloog. In the same way that librarians create subject guides for web resources, there is a growing need for such guides inworld. I hope to share about this project at an ACRL in SL meeting in the near future and recently lead a discussion on Infolit iSchool Island on this topic.

Lastly, I am working on a couple of other non-profit ventures in SL. There are so many opportunities to be involved inworld, I find it can be difficult to say no to some of them. SL is an excellent way for early adopter librarians to keep abreast of emerging technologies and to take a lead role in the brave new vitual worlds of our future.

The Virtual Librarian Conference October 2008

October 1-2, 2008, I attended and presented at The Virtual Librarian Conference. The conference was held online and delivered via Adobe Connect.

My presentation was on the role of the academic librarian in virtual worlds. The focus was on my experiences as my university's main academic librarian in SL. I will embed my updated slideshare presentation here for those who are interested. My original presentation was 14 slides. Since it involved application sharing of a flickr slideshow I had to turn some of those snapshots into ppt slides so the presentation would work without the app sharing. Hopefully this will make sense to viewers of my Slideshare presentation. (If you see formatting problems in the embedded ppt below, please click the title link to watch on the Slideshare site.)

Academic Librarian In Second Life

View SlideShare presentation or Upload your own. (tags: worlds life)

My Session took place on Day 2 of the conference and though I have attended many webinars using Adobe Connect, Elluminate, etc., I had never presented using one of these programs. That alone was a good learning experience for me. Since I decided I wanted to use application sharing in the middle of my presentation, I was stretched a little further by learning how to use some advanced features.

The conference attendees were made up of a little over 80% librarians along with a few educational technologists, etc. Many attendees freely participated in the discussion via comments and questions using chat which always adds value to the presentations.

There were four separate sessions each day including a panel discussion during day 1 made up of four people including Barbara A. Galik, Executive Director, Cullom-Davis Library, Bradley University (aka Puglet Dancer in SL). I was glad to see this and I enjoyed hearing the different viewpoints on the panel.

I recently interviewed Barbara Galik (Puglet Dancer, as the interview took place in SL) regarding her role as an academic librarian in Second Life. At the time I did not know she was the Bradley Univ library director or that she was the main person responsible for the Bradley University presence in SL (things I discovered during the interview). I find that I learn much by following trailblazers like Barbara, Lori Bell and others who presented and contributed during the conference.

It was helpful to learn more about the history of the Alliance Virtual Library during day 1 of the conference from those who founded the project and were involved from the beginning. Lori Bell and Abbey/Rhonda Trueman did a nice job explaining how this amazing project came about and how it is progressing. Joe Sanchez gave an interesting talk about librarianship in virtual worlds and the work he is doing in SL with students from the University of Texas at Austin. Here is a blog link for Joe on the Educators Coop in SL, which I have visited in SL and will continue to follow.

Day 2 of the conference was equally valuable. Jeremy Kemp of SJSU has considerable experience teaching and learning in SL and has accomplished excellent work inworld. From Sonja Plummer-Morgan, a public library director from Northern Maine, I learned about some of the administrative issues around building a library presence in SL and the great work she is doing with her library and as a volunteer for other organizations. And finally the conference ended with Matt Krull's presentation on "Creating Educational Tools in Second Life for Libraries.” Matt is a creative and talented individual. Educators in SL would be in trouble without people like Matt- people who understand the potential of virtual worlds and have the know-how to develop tools to help us fully utilize all VWs have to offer.

Sloog - A Great Tool for Users of Second Life

Tomorrow I will be leading a discussion in Second Life (SL), which I posted earlier here. I'll be talking about a number of in-world tools and ways that information professionals can use these tools to assist with teaching and learning in SL.

I want to share a bit here on one particular tool, the Sloog HUD. For those of you who are familiar with the very popular social bookmarking tool, del.icio.us, Sloog works in a similar way, only it's used for in-world resources - to tag places, and avatars from within SL. Later on, from the Sloog website, you can easily search your saved data based on those tags (keywords). The website can also be accessed from within SL by clicking on the Sloog logo on your SL screen and having the website open up in-world.

I am using this tool for myself in-world in much the same way that I use del.icio.us for all my bookmarks. And as with del.icio.us, there are many ways one can use this tool to assist with teaching and learning. Users of Sloog will soon see connections to others who are tagging the same types of places in-world - users with the same interests, which those familiar with Web 2.0 understand oftentimes lead to opportunities to find people, research and places that one may not have found otherwise.

This summer I will be assisting a prof from my university with his class in Second Life and I intend to create a list of SL in-world resources for his students using a unique tag for his course. So along with the tags I use to describe the places and avatars I recommend or the prof requires the students to visit, I will also include a unique tag of GFUEDFL, which I created based on my university and the course program.

Since most of the students in this class will be new to SL, and since SL takes a while for new people to feel oriented and comfortable, I believe this tool will end up being useful in many ways. When students access the sloog website link I provide them, they will be able to click on the GFUEDFL tag on my Sloog page of SL places, and the entire list of places they need to visit for their course will appear. And there is a nice simple button for them to click on for them to easily and directly teleport to each place within SL.

Now here's the best part- Sloog is still very much under development. Very soon their website is going to be transformed (within 1-2 weeks). It will be much, much better, and will include some very smart features, such as notes and comments. This will allow for a number of other possibilities as students begin to tag their own resources and share and collaborate in new ways. Each user will have a user profile where they will be able to access their tagged places, avatars, comments and much more.

Finally, the Sloog team has been great (btw - Sloog was created by MosiMosi World out of Barcelona). They have been most helpful and seem genuinely interested in working to make Sloog a most useful tool. One of the staff, Anibal Shui, has gone above and beyond in helping me both in-world and via e-mail. Anibal went so far as to travel with me to different regions when I ran into a problem at one point, and helped me to understand more about how SL works and what was happening. I can't tell you how great that was and also how well that demonstrates one of the advantages of SL. As in the real world, the person helping can actually take you there and show you!

I am including here a snapshot I asked the Sloog team to take along with screenshots they kindly provided me to share with others about their, very soon to be made public, new Sloog website. BTW - if you are using SL, the next time you are in-world, you must check out the Mosi Mosi build. That is where the team meets, and where the snapshot of the team was taken, and it's a very cool and wonderful place. And it's where you can obtain the latest copy of the Sloog HUD yourself. So give Sloog a try- grab your Sloog HUD and start slooging!

I'm An Official Second Life Librarian!

On May 11, 2008, I began serving as volunteer reference librarian for the Information Island International reference desk in Second Life. I serve there on Sundays from 7-9:00 A.M.

My first week's shift was pretty quiet. I had a great helper- a veteran on the Info Island ref desk, a nice guy, and major techie from the UK, Karl Nostram.
The next week was busier and quite a learning experience for me. I was on my own most of the first hour and it was pretty quiet. Karl stopped by to see how I was doing and we were having a nice chat when suddenly we had three visitors all with challenging questions. I started working with the first person, an academic from the UK looking for government and non- profit organizations in SL. Karl worked with the second person who had a SL technical question. Karl eventually sent out an IM to our Alliance Library Staff group to get help with a question. In no time at all three more librarians arrived to help. The questions were soon answered, we all visited a bit, and it was time to go.

By the end of my 2nd shift I realized that I have a lot to learn about working with this challenging global population. Working and learning in Second Life has already been a great experience. And quite different from my real life reference librarian experiences. Volunteering here and spending time in SL in general, has motivated me to learn more about the people with whom we share our world. And I know my abilities and understanding in SL will improve as I seek to answer challenging questions.

Stop by and see me if you're ever in-world! I'm Robin Mochi, the tall blue man :-) It really is a whole new virtual world - come join us!